Frequently Asked Questions

 

WEDDINGS

DO YOU TRAVEL? OUR WEDDING IS NOT IN ALBURY.


Absolutely, you will be surprised at how many locations we deem as local (hence no travel fee) but if you are not sure, just ask the question below and I will send you out a quote. As a guide though, if you are getting married in  Albury, Beechworth, Benalla, Bright, Corowa, Chiltern, Culcairn, Cobram, Euroa, Gundagai, Junee, Milawa, Mitta Mitta, Mount Beauty, Mulwala, Myrtleford, Rutherglen, Tumbarumba, Urana, Wagga Wagga, Wangaratta, Whorouly, Wodonga or Yarrawonga, you are deemed as local.

HOW MANY HOURS DO WE NEED?


All weddings are different and hence the amount of time you need will vary.  

I have prepared a rough time line that gives you an idea of how long things should take, think about what is important to you, think about the size of your wedding party, think about traveling distances and then hopefully you should have a pretty good idea how long you will need. If you have any questions, ask me below.

CHECK OUT THE WEDDING TIME LINE GUIDE


HOW DO WE BOOK?


Once you have checked out the pricing and my work online, simply click on the link below and follow the steps. You will receive emails at each step of the way.

A $500 non refundable retainer is required to lock in your date, yes of course this is taken of your package price and then the balance is due 1 month prior to your wedding date. 

The balance can either be made in one payment or we can break it down into monthly payments (you will get a monthly reminder sent out and no, this is not a pay in 4 type, credit company system. This is just us making budgeting for your wedding a bit easier.). 

A couple of months before your wedding you will be invited to make an appointment so we can sit down together and go over all the details of your day  once you have them all sorted out.


BOOK MY WEDDING IN!


CAN WE SEE PHOTOS FROM DIFFERENT WEDDINGS?


Check out a selection of images that make me smile from the 100's of weddings I have been privileged to photograph over the years. No they are not all couples photographed at Golden Hour as all weddings are different but they all  have something special.

Yes price is important, but the most important thing is the quality of the photographs. If you don't love them, nothing else really matters.

Enjoy.

CHECK OUT OUR WEDDING GALLERY


DO YOU DO ENGAGEMENT SESSIONS?


I love to shoot a session with couples before their wedding to get to know them better and to get them used to being photographed. After you have booked in your wedding, you will be sent out a link to book in your complimentary Engagement Session. Our Engagement sessions have the same inclusions our standard Creative Session.  


CHECK OUT PORTRAIT PRICING


CLIENT RETOUCH PACKAGE


I have a Client file retouch package included, how do I order it? 

1.  Pick the images you would like  retouched. The best way to start this is with a rough cull by clicking on the hearts of the ones you think you like. It does not matter how many you pick at this stage, if you think you like it, pick it. You will need to logged into your account to do this. When you have gone through your photo's click on "My Favourites"  (it will either be at the top of the page on a desktop computer or under the menu on a mobile device). This will then only show you your favourite images. To remove images out of your favourites if you have to many, click on the heart.

2. Now that you have culled down the images to the ones you would like retouched, click on a shopping cart icon and this will bring up the ordering page.

3. Click on Client File retouch package "Add To Cart"  and follow the instructions on the screen. 

4. This will let you add images individually to your package OR  A short cut to adding all of your favourite images to your cart in 3 clicks is.

Click on "My Favourites" this will show all your favourites. Then click on the link saying "add all my favourites..."   then "Yes, add these"   this will add all of your favourites to your retouch package. 

Click on a shopping cart under  any of the images and this will then show you what images have been added to your package as well as letting you add or delete images.

5. When you are happy with your selection click on "Shopping Cart"  (at top of page)  then click on "Proceed to checkout".

It is very important to follow through fully with the checkout procedure or the order does not get sent through to us.

FINE ART BOOK


I have a Fine Art Book Included in my package, how do I order it? 

1.  Pick the images you would like in your book. The best way to start this is with a rough cull by clicking on the hearts of the ones you think you like. It does not matter how many you pick at this stage, if you think you like it, pick it. You will need to logged into your account to do this. When you have gone through your photo's click on "My Favourites"  (it will either be at the top of the page on a desktop computer or under the menu on a mobile device). This will then only show you your favourite images. To remove images out of your favourites if you have to many, click on the heart.

2. Now that you have culled down the images to the ones you would like in your Fine Art Book , click on a shopping cart icon and this will bring up the ordering page. 

3. Click on Fine Art Books, select the one included in your package, Click the link to see cover colour (scroll down to see pics of colours) and any other options you require then click on "Add To Cart"  and follow the instructions on the screen. 

4. This will let you add images individually to your fine art book OR  A short cut to adding all of your favourite images to your cart in 3 clicks is.

Click on "My Favourites" this will show all your favourites. Then click on the link saying "add all my favourites..."   then "Yes, add these"   this will add all of your favourites to your book. 

Click on a shopping cart under  any of the images and this will then show you what images have been added to your book as well as letting you add or delete images.

5. When you are happy with your selection click on "Shopping Cart"  (at top of page)  then click on "Proceed to checkout".

It is very important to follow through fully with the checkout procedure or the order does not get sent through to us.

PASSWORDS


Passwords which one?  With our website there are two (2) different passwords you may come across.  

Account password: To register an account all you have to do is add an email address and a password. This password is your own password (nothing to do with the gallery password) and lets you log in to your own account. Accounts let you save your favourites, buy images and many more features. 

Gallery Password:  Our galleries are password protected and will have a password that you will need to enter to view the gallery. (clients will receive an email with the password when the gallery goes live). Please note we do not give out passwords to galleries only our clients can do this so if you require a password you will need to contact them directly

PORTRAITURE

PASSWORDS


Passwords which one?  With our website there are two (2) different passwords you may come across.  

Account password: To register an account all you have to do is add an email address and a password. This password is your own password (nothing to do with the gallery password) and lets you log in to your own account. Accounts let you save your favourites, buy images and many more features. 

Gallery Password:  Our galleries are password protected and will have a password that you will need to enter to view the gallery. (clients will receive an email with the password when the gallery goes live). Please note we do not give out passwords to galleries only our clients can do this so if you require a password you will need to contact them directly

GENERAL

PASSWORDS


Passwords which one?  With our website there are two (2) different passwords you may come across.  

Account password: To register an account all you have to do is add an email address and a password. This password is your own password (nothing to do with the gallery password) and lets you log in to your own account. Accounts let you save your favourites, buy images and many more features. 

Gallery Password:  Our galleries are password protected and will have a password that you will need to enter to view the gallery. (clients will receive an email with the password when the gallery goes live). Please note we do not give out passwords to galleries only our clients can do this so if you require a password you will need to contact them directly

 
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